GoCar FAQ
MCO FAQ & Safety Tips
- How do I stay safe during this period?
- What can I do to help prevent the spread of COVID-19?
- What is GoCar doing to ensure my safety?
- How are we disinfecting cars?
- How is GoCar helping the community during this period?
- How is the MCO legislation affecting GoCar's services?
Joining GoCar
- What is GoCar and how does it work?
- How do I sign up for GoCar?
- What do I need to be a GoCar member?
- Can I drive a GoCar if I am holding a Probationary Driving Licence?
- My application is incomplete. What do I do next?
- Do I need an international driving permit to drive a GoCar?
Booking a GoCar
Pricing
- How can I view the current prices of a car?
- Why are the prices different when I book at another location?
- What is dynamic pricing?
- How can I find cars with the lowest pricing?
- Will the prices change if I extend my booking?
- What discount packages are available?
Using a GoCar
How Free-Floating works
- How is Free Floating different from other GoCar bookings?
- How do I identify a Free Floating car in the app?
- How do I identify a Free Floating car when I am at the location?
- How do I book a Free Floating car?
- How do I end my Free Floating trip?
- How do I cancel my Free Floating trip?
Accidents, Breakdowns & Damages
Payments and Billings
General Information
- Late Returns, Fines and Other Fees
- Can I return the car to a different GoCar location?
- How does Refer & Earn work?
- My car is dirty. What do I do?
- Can someone else drive the GoCar during my reservation?
- What if I've left something in the car?