GoCar FAQ
RMCO FAQ & Safety Tips
Joining GoCar
- What is GoCar and how does it work?
- How do I sign up for GoCar?
- What do I need to be a GoCar member?
- Can I drive a GoCar if I am holding a Probationary Driving Licence?
- My application is incomplete. What do I do next?
- Do I need an international driving permit to drive a GoCar?
Booking a GoCar
Pricing
- How can I view the current prices of a car?
- Why are the prices different when I book at another location?
- What is dynamic pricing?
- Will the prices change if I extend my booking?
- What discount packages are available?
- How do I get my discount?
Using a GoCar
How Free-Floating works
- How is Free Floating different from Round Trip bookings?
- How do I identify a Free Floating car in the app?
- How do I book a Free Floating car?
- How do I end my Free Floating trip?
- How do I cancel my Free Floating trip?
- Can I return the car without reserving a drop-off point?
Accidents, Breakdowns & Damages
COLLISION DAMAGE WAIVER (CDW)
Payments and Billings
General Information
- Late Returns, Fines and Other Fees
- Can I return the car to a different GoCar location?
- How does Refer & Earn work?
- My car is dirty. What do I do?
- Can someone else drive the GoCar during my reservation?
- What if I've left something in the car?