Please find the full breakdown of our fines and other fees below. For full details, refer to clause 4(1) of our Terms and Conditions.
Late Return Charges |
2x the normal rates (subject to car model and trip type)
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Refund / Cancellation Charges |
Flex Premium: Flex Basic:
Note: Please note that the refund shall be in refunded in the form of GoPocket Points into your GoCar app. |
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Failure to Top Up Fuel |
RM20 per fuel bar |
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Vehicle Damage |
Damage cost to the vehicle |
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Towing and Impounding |
Full cost if caused by The Renter’s failure - based on quotation given by insurance provider. |
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Traffic and Parking Violations |
Full payment of fines |
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Overspeeding >= 130 KM/hr |
RM30 penalty fee. Expulsion from GoCar if overspeeding occurs in two bookings |
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Overspeeding >= 150 KM/hr |
Expulsion from GoCar |
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Excessive Cleaning Required (exterior and interior) |
RM250 (e.g. bug infestation, animal fur, bad odour) |
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Vehicle Doors, Boot, Windows or Bonnet Left Opened/Unlocked |
RM100 |
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Flat or Punctured Tyre, and Tyre Related Damages |
Full cost of tyre replacement (varies according to car model) |
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Missing Car Battery |
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Lights Left On/Flat Battery |
RM100 |
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Lost Car Keys |
RM500 |
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Lost Access Card |
RM200 |
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Failure to Use Parking Access Card Provided |
RM50 |
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Missing Road Tax |
RM100 |
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Missing Puspakom Disc |
RM100 |
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Missing GoCar Sticker | RM50 per sticker | ||||||||||||||||||||||||
Singapore Travel Documents |
RM50 (to arrange vehicle registration card, Autopass and authorisation form) |
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Repossession |
Below is the updated repossession fee:
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