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  1. GoCar Malaysia
  2. GoCar Sharing FAQ
  3. GoCar Delivery

GoCar Delivery

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  • What is GoCar Delivery service about?
  • How does the GoCar Delivery service work?
  • Where can the car be delivered?
  • Can the car be delivered to my home, office, or a hotel?
  • Is delivery available in all locations in Malaysia?
  • Is there an additional fee for delivery?
  • How are the delivery fees calculated?
  • Is the delivery fee refundable if the booking is cancelled?
  • Can I choose a specific time slot for delivery?
  • How much notice is required for a delivery request?
  • Can I change the delivery time or address after booking?
  • Will I be charged if I cancel after the car has been dispatched for delivery?
  • Do I need to pay a separate fee for vehicle collection (pickup after use)?
  • What documents do I need to show when receiving the car?
  • Is the car insured during the delivery process?
  • Is delivery available for all types of vehicles on the platform?
  • Who do I contact if I have issues with the delivery?
  • Will I receive notifications or updates about my car delivery?
  • Can I track the delivery driver in the app?
  • What if I’m not available during the scheduled pickup time?
  • Can I change the return location after the trip starts?
  • What should I do before returning the car for collection?
  • Can GoCar pick up the car from my location after the booking ends?
  • How do I report any damage or issues upon delivery?
  • Will I be asked to take photos when the car is delivered?
  • Can someone else receive the car on my behalf?
  • Do I need to be present in person to receive the car?
  • What happens if the delivery is late or delayed?
  • What happens if the car is damaged during delivery?
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