GoCar P2P (Host)

GETTING STARTED

• How do I get started as a host?
• Is there a mobile app for hosts, or only a website?
• Do I need to change my insurance?
• How do I become a Host?
• What cars are eligible?

EARNINGS & PAYMENTS

• How often are payouts processed?
• Do I need to declare my GoCar income for taxes?
• When will I receive my payouts?
• How much do I earn as a host?

MANAGING BOOKINGS

• Guest No-Show or Late Pickup: Host Cancellation & Compensation
• Is there host training for starting and ending bookings?
• How will I be notified when I receive a booking?
• Can I cancel a booking once it is confirmed?
• What happens if a Guest doesn’t show up?
• Is there a minimum booking acceptance rate?

HANDOVER & TRIP

• Do I have to deliver the car to the guest myself?
• What happens if a guest returns the car without refilling petrol?
• Do I need to take photos?
• What do I check before handing over the car?

INSURANCE & PROTECTION

• What about my No Claim Discount (NCD)?
• What's the excess/deductible?
• What does GoCar's P2P coverage include?

DAMAGES & CLAIMS

• What about "betterment" costs?
• What counts as a "minor dent" vs wear & tear?
• How much do I get for late returns?
• What evidence do I need for reimbursement?
• How do I report damage by guests?

SECURITY DEPOSIT

• PENALTIES TO WATCH OUT FOR
• Can I set my own security deposit?