Privacy Policy (PDPA)

Last Updated: 1 September 2020

Personal Data Protection Notice in line with Personal Data Protection Act 2010

By your application as a member of GoCar, you shall agree and consent to us, GoCar Mobility Sdn Bhd (1141928-U), using and processing your Personal Data for the Purpose and in the manner as identified hereunder.

For the purposes of this Notice, “Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, credit or debit card details, race, gender, date of birth, email address, any information about you which you have provided to GoCar in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by GoCar from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.

The provision of your Personal Data is voluntary. However if you do not provide GoCar your Personal Data, your request for the Application may be incomplete and GoCar will not be able to process your Personal Data for the Purposes outlined below and may cause GoCar to be unable to allow you to use GoCar Rental Program (“the Service”).

GoCar may use and process your Personal Data for business and activities of GoCar which shall include, without limitation the following (“the Purpose”):

• To perform GoCar’s obligations in respect of any obligations with you;
• To provide you with any services pursuant to the Terms and Conditions of the Service;
• To process your participation in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto;
• Process, manage or verify your application for the Service pursuant to the Terms and Conditions of the Service;
• To validate and/or process payments pursuant to the Terms and Conditions of the Service;
• To develop, enhance and provide what is required pursuant to the Terms and Conditions of the Service to meet your needs;
• To process any refunds, rebates and or charges pursuant to the Terms and Conditions of the Service herein;
• To facilitate or enable any checks as may be required pursuant to the Terms of Use herein;
• To respond to questions, comments and feedback from you;
• To communicate with you for any of the purposes listed herein;
• For internal administrative purposes, such as auditing, data analysis, database records;
• For purposes of detection, prevention and prosecution of crime;
• For GoCar to comply with its obligations under law;
• To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from GoCar, its partners, advertisers and or sponsors;
• To notify and invite you to events or activities organised by GoCar, its partners, advertisers, and or sponsors;
• To share your Personal Data to parties such as but not limited to banks, auditors, governmental departments and / or agencies, regulatory and / or statutory bodies, credit check companies and / or criminal check companies, our related corporations and / or members of Tan Chong Motor Holdings Berhad, Warisan TC Holdings Berhad, APM Automotive Holdings Berhad and their respective subsidiaries, business partners, service providers, partners and third party any such requested or authorized by you for any of the above

You may access and request for updating, correction or deletion of your personal data and to contact us with any enquiries or complaints in respect of your personal data by writing or contacting our Customer Experience Team at:

• Email: [e-mail]
• Phone: [phone]

If you do not consent to GoCar processing your Personal Data for any of the Purposes, please notify GoCar at our email [e-mail] or call 1300-30-2633.

If any of the Personal Data that you have provided to us changes, for example, if you change your e- mail address, telephone number, payment details or if you wish to cancel your account, please update your details by sending your request at the above contact details.

By submitting your information you consent to the use of that information as set out in the Online Application form and the Terms and Conditions of the Service.

Link: Terms & Conditions