In the unfortunate event of an accident:
- Important: Make a police report at the time of the accident (within 24 hours)
- Call our 24/7 roadside assistance team at 1300-30-2633 (24 hours/7 days a week) to request for towing assistance
- Notify GoCar Subs’ team at 1800-18-8663 (Monday to Sunday, 8 am. to 8 pm) or email us at subs@gocar.my
- Date, time, and place of accident or incident
- Photos of damage
- Scan / Photos of police report
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