Daily rate does not include fuel. Kindly top up fuel to the level you started with before ending your GoCar session. Failure to do so will incur a penalty of RM20 per fuel bar (see Failure to Top Up Fuel).
Hourly rate includes fuel. GoCar pays for the petrol, its included as part of the hourly rate. Every hour of booking comes with 15KM of distance allowance. For example, if you book for 2 hours, you can travel up to 30KM in distance. You are welcome to drive above the allowance of 15KM per hour, so long as you top up the fuel for the excess distance travelled.
Topping up Petrol/ Refunds associated with Petrol. If you booked the car on an hourly rate and received it without fuel (blinking light), you may top up the fuel and GoCar will refund you with a promo code for your next use. Please provide a receipt otherwise we will not be able to provide you with fair compensation. In other cases, if you booked the car at an hourly rate and petrol is sufficient (according to the 15km/hour), however, if you require more petrol beyond the mileage limit, then GoCar will not provide compensation for it as it is outside the limit of fuel allowance.
Please practice the habit of taking before and after pictures of your fuel meter to help check that the fuel level was maintained by the last GoCar member and for dispute purposes in the occasion that a GoCar member does not refuel the car after their daily booking.
Following these rules help keep our price competitive and make car sharing work.