Daily rate does not include petrol. Do remember to refuel to the level you started with before ending your GoCar session. Failure to do so will incur a penalty of RM20 per fuel bar (see Failure to Top Up Fuel).
Hourly rate includes petrol. Petrol is on us! While every hour of booking comes with 15km of distance allowance, feel free to drive above the allowance! All you'll need to do is just refuel for the excess distance travelled.
Topping up petrol/ Refunds associated with petrol. If you booked the car on an hourly rate and find that there is insufficient petrol, feel free to top up the fuel and we will reimburse you accordingly with GoPocket Points. Please provide us with a valid receipt (pre-authorised receipts not accepted) or we will not be able to process your request for petrol reimbursement.
Please practice the habit of taking before and after pictures of your fuel meter to help check that the fuel level was maintained by the last GoCar member and for dispute purposes in the occasion that a GoCar member does not refuel the car after their daily booking.
Following these rules will help to keep our price competitive and bring us one step closer to making car-sharing accessible to every Malaysian.