For credit/debit card:
- Call the number at the back of your card. Please confirm with the bank that your card has been enabled for online transactions and also request to enable a *Non 3D Checkout*.
- Wait 1 hour before making the payment again.
Alternatively, try making the payment with a different debit card or credit card (preferred). Note that online transactions via debit cards may not go through during the bank's maintenance hours between 12 am to 5 am.
Local banks have strict guidelines on debit cards, as it may decline subsequent transactions even though online transactions have been enabled previously.
Kindly check and ensure you have sufficient balance in your e-wallet via the Boost, Touch ‘n Go eWallet, or Grab app.